Privacy Policy

1. Information We Collect

We only collect personal information necessary to provide and operate our services effectively, including:

• Account Information: When you register or sign in using Google Authentication, we collect your name, email address, IP address, and basic device information.
• Payment Information: All payment transactions are processed by Stripe. We do not store or process any sensitive financial information ourselves.
• Usage Logs: We collect logs related to API usage, authentication activity, and outbound GSM modem traffic to maintain the security and integrity of our services.

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain our platform
• Authenticate users and protect against unauthorized access
• Monitor system performance and security
• Comply with legal obligations
• Respond to support requests

3. Data Storage and Security

All user data is securely stored using Firebase services (Google Cloud). Payment-related information is handled exclusively by Stripe, a PCI-compliant provider. We do not store or process payment card details on our servers.

4. Data Retention

We retain user and log data for up to 30 days, after which it is automatically deleted unless required for legal or security reasons.

You may request deletion of your data by emailing us at support@textchest.com.

5. Third-Party Services

We do not sell or share your personal information with third parties, except for the following service providers:

• Firebase (Authentication, Hosting, and Analytics)
• Stripe (Payment Processing)
• Google Authentication (Login and Security)

6. Cookies and Tracking

We only use cookies and tracking technologies as required by Firebase and Google Authentication for essential functionality, such as login sessions and account protection.

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we become aware of such a collection, we will delete the data immediately.

8. Your Privacy Rights

If you are a U.S.-based user, you have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent, where applicable

To exercise these rights, contact us at support@textchest.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and material changes may be communicated via email or through the service. Continued use of the service after updates indicates acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

TextChest LLC
Email: support@textchest.com